Access to emails seems to be coming back online, and we are now collecting emails and will continue to monitor. Sales emails are being received and all emails are being processed.
You should receive an order acknowledgment once your order is processed. If you have previously sent and email order and want to check its status, please contact us by telephone.
Our customer ordering portal, telephone line and internal system remain unaffected, and orders can continued to be placed by these methods.
Please contact us on 0208 984 1000 for orders and enquiries.
Updated: 13/11/2026 14:44AM